Privacy policy

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Introduction

Here, at newcasinos-ca.com (“Website”), we appreciate your privacy and do our best to ensure the lawful and secured procession of your data. This page can provide you with information about the data processing, including its primary purposes, data you need to deliver, the storage period of the received information, the recipients of your data, your rights, etc.

1. Who are we?

The Website is maintained and operated by NITAYA INVESTMENTS LIMITED (“The Company”, “We”, “Our”), incorporated under the laws of Cyprus, with its registered number ΗΕ 384793, with its registered address at Veroias, 3 Monovolikos 4, Kato Polemidia, 4150, Limassol, Cyprus. The Company is the Data Controller in accordance with the Regulation 2016/679 of the European Union and the Council (“GDPR”).

1.1. How to contact us?

In case you face any problem or a question related to your privacy or personal data processing as well as you want to make a complaint, please, contact our Support team via dave@newcasinos-ca.com and describe your issue. We’ll deliver it to the appropriate department, which will provide you with the most efficient solution and assist.

2. What personal data types do we collect and when?

2.1. The following personal data is automatically collected (“Automatically collected data) when you use the services of the Website:

  • Device information. When you browse the Website, we get access to the information about your device, including its type (mobile device or PC), unique ID (if applicable), OS, the version of the browser you use, current time-zone, and your device language. 
  • The location of your IP, data, as well as the information about your Internet provider or mobile network operator.
  • Information about the source you’ve used to enter the Website.
  • Information collected with the help of cookies. You can find out more about them on our Cookies Policy page.
  • Information related to your activity on the Website, including the number of your visits, all subpages you’ve entered, access time, etc.
  • Information on whether you have agreed to get access to personalized content and materials as well as meet our Privacy Policy, Cookies Policy and other corresponding documents.

2.2. When you send us a message using the interface of the Website, or in case you send an email to us directly, or when you join our weekly mailing list, you provide us with the following information (“Message Data”):

  • Information related to your email.
  • Information about the status of your subscription to our weekly mailing list.
  • The reason why you’ve sent us your request.

3. How do we use your data, and what legal grounds we have?

The Company collects your data and uses it for the following purposes and on the following legal grounds:

Reason of the processing Legal Ground of the Processing
To ensure the protection of the Company and appropriate Website management. Your data is used to prevent fraudulent or illegal activity as well as to protect the technical infrastructure of the Company and the Website. The processing is necessary to provide the lawful interests pursued by the Company.

To ensure the Website is designed to meet your interests, geographic location, and preferences. The examples can cover but are not limited to the following:

a) We may provide you with access to the Website in your language;

b) We can design our Website to meet your geographic location and preferences.

The processing is necessary to provide the lawful interests pursued by the Company.
To offer you the content, guides, and materials created to satisfy your interests and desires (upon your explicit consent). Your Permission.
To continue the development of new features of the Website. We can anonymize your data (by deleting personally identifiable data from data sets), make an analysis and research. It’ll help us to discover how people of specific audiences use the Website. With the help of the received information, we can develop the Websites in order to meet our audiences’ expectations. After the anonymization, your information won’t be considered personal data. This processing is legal and does not require any special agreements.
To follow the law, requests of the government agencies, court of police (if necessary). The processing is necessary to follow a legal obligation to which the Company is subject.
To answer your request or message. Your Permission.
To keep the record of processing activities. The processing is necessary to act while following the legal obligation to which the Company is subject.
To provide you with the weekly mailing list. Your Permission.

4. Сhild Protection

The Website isn’t developed for the users under the age of 18 years or under age required to start gambling activity in the jurisdiction of the particular user (“legal age”).

The Website doesn’t collect and process the information of users under the legal age. In case it is discovered that any Website user is under the legal age, all the data, which was received from the child, will be instantly deleted. If you are a parent or a guardian and notice that your kid or your ward uses the Website for any purpose, feel free to get in touch with us in order to solve this problem.

The Company accepts no responsibility or liability for any usage of the Website by children or persons under 18. By using the Website, each user or guest certifies and warrants that they have reached the legal age of their jurisdiction.

5. To whom can we reveal your information?

Your data, collected under this Policy, may be disclosed to the next Parties:

5.1. The representatives, members of affiliate programs, and sub-contractors of the Company. We can do it in order to provide you with all functions of the Website. These disclosures may be based on the individual information transfer agreements. It means that the mentioned parties can process your data only in case they follow this Privacy Policy.

5.2. Service providers, software providers, and host providers. The Company may not own some elements of the Website or the infrastructure of the Company. That is why your information may be transferred to those third parties when you enter the Website.

5.3. Analytics

We use Analytics to realize the needs of our users and optimize their experience on the Website.

Google Analytics

Google Analytics is an online analytics service released by Google and used to monitor and record website traffic. Google utilizes the collected data to track and analyze the performance of the Website. This information is distributed with other Google settings. Google Analytics Opt-out Browser Add-on offers visitors and users to get the ability to prevent their data from being processed and used by Google Analytics. In order to download and install Google Analytics Opt-out Browser Add-on, please, click the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

Hotjar

Hotjar is a technology service, which provides us with the possibility to understand the activity of our guests better (e.g., how much time they spend on the Website, which pages they visit, which links they follow, etc.), enabling us with information necessary to improve and manage our Website. Hotjar uses cookies as well as other advanced technologies to collect data related to our user’s activity and their devices (it includes a device’s IP address (obtained and stored only after the anonymization), device’s screen size, information about the browser, type of device (specific device identifiers), language chosen to display the Website, geographic location (country only). The mentioned data is kept in a pseudonymized user form. Neither Hotjar nor we will ever use this information to recognize any user or to compare it with further data provided by an individual user. If you want to get acquainted with more details, please, read Hotjar’s privacy policy (https://www.hotjar.com/legal/policies/privacy).

5.4. To the regulatory authorities, including governing bodies, police, courts in case they provide lawful requests.

6. How long will we keep your information?

We will keep your automatically-collected data and Message data as long as there is a necessity to use them to provide you with the Website’s functions or respond to your requests. In particular instances, we may keep your data for an extra period of time if required by the law.

As was mentioned before, we can use your data after the anonymization process. We want to convince you that the information a) shall include no information, which may be described as “personal data”; and b) shall contain no information, by using which your identity will be revealed. 

7. Your Rights

As the data subject, you have certain rights, which you can realize by getting in contact with our Support Team via email:

These rights include:

The right to access. You have the right to receive from the Company confirmation as to whether or not personal information related to you is processed. In case the Company indeed processes your individual data, you can obtain a copy of the personal information undergoing processing.

The right to correct. You can always request the Company to correct the inaccurate personal data concerning you.

The right to erase. You can always ask the Company to delete all the collected personal information. We will exclude all previously received individual data in case we do not need these for the purposes the information was processed. 

The right to object to processing. You are provided with the right to object, on grounds relating to your specific situation, to processing of your personal information, in case the grounds of this processing were essential for the purposes of the legitimate interests pursued by the Company. In addition, you carry the right to deny the processing of your data for direct marketing objectives (if appropriate).

The right to restrict processing. You have the right to get from the Company restriction of the processing if one of the following applies:

a) you are doubtful of the correctness of the personal data;

b) the processing is illegal, and you face the erasure of the personal information and enquire the limitation of their use instead;

c) the Company does not require the personal data for the processing anymore, but they are requested by you for the establishment, exercise or defence of legal entitlements;

d) you have faced the processing based on your right to object pending verification whether your lawful grounds override those of the Company.

The right to withdraw consent. In case you have previously accepted your data processing, you carry the right to withdraw this approval at any time. Besides, it means that we will stop the processing of the private data, the processing of which required your approval, beginning from the date of the withdrawal. The exclusion of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

The right to keep data portability. You have the right to ask the Company to provide you with the records, which were collected from you, in a structured, machine-readable form and have the right to transmit this information to another controller (in other words, to another company).

Please, bear in mind that these rights are valid only with several limitations:

  • In case we are not certain about the identity of the requestor, The Company shall verify the identity of a user/visitor who asks for the realization of any of the rights before executing the request based on these rights.
  • We may put limits on the rights described before or deny the execution of any of them if this constraint or denial is grounded on the legislation, to which The Company is subject. The Company shall also provide you with the reason why your request has been refused.

8. Complaint Information

There is a possibility to get in touch with our Support Team for any problem related to your privacy, including complaints. However, in case you are sure that your rights under the data protection legislation have been violated, you have an opportunity to make a complaint with The Office of The Commissioner for private data guard of the Republic of Cyprus. The Commissioner’s Website is www.dataprotection.gov.cy

9. What do we do to protect your data?

We secure your data by using both legal and technical methodologies:

  • Legal methodology. We implement this methodology by signing reliable data transfer agreements with the Company’s employees, sub-contractors, and affiliates of the Company. It means they are required to stick to this Privacy Policy.
  • Technical methodology. The proper encryption standards ensure the security of your information. It suggests that it is nearly impossible to get access to your data without decryption keys, even in case of any possible data breach.

10. Cookies.

The Website uses cookies. A cookie is a tiny file that includes letters and numbers, which we put on your electronic device. These cookies allow us to distinguish you from other users of The Website, which ensures we will provide you with an excellent experience when you use our Website. Also, it allows us to improve The Website. If you want to get acquainted with more detailed information on Cookies, please, enter the Cookie Policy page.

11. Transfer of the data outside the European Union (For EEA residents).

Please, take into account that some parts of our business group are located other than the European Economic Area. It means that legislation on data protection may not be so strict as the legislation, which is in force in the EU. Some of your data will be provided to these jurisdictions. Moreover, we want to inform you that we do our best to ensure that all parts of our business group, including our non-EU business partners, process your information in accordance with The General Data Protection Regulation (EU) 2016/679 (in other words, “GDPR”). If you agree to this Policy, you hereby consent to the mentioned transfers. You have the right to withdraw this consent at any time, but in this case, you will lose access to the functions of the Website

12. Third-party Websites

Please, take into consideration that our Website may provide links to the Websites operated by third parties – for example, banners provided by third-party trademarks or hyperlinks to third-party sites, etc. Please, also remember that you use those banners or follow the provided links at your own risk. The Company is not liable for the content offered by those Websites. The Company also has no responsibility for anything, which may happen while you are staying at those third-party Websites. We strongly recommend you to visit “Privacy Policy” or “Privacy Notice” or similar privacy document on the third-party Website before you submit any data to the latter.

13. Updates of this Policy

Our Privacy Policy may be updated from time to time. In case we do so, we will contact you to provide you with information about changing this Privacy Policy’s date. We ask you to check out the Privacy Policy every time you visit our Website. If you continue using our Website after Privacy Policy changes have come into effect, you agree to be bound by the updated Policy.

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